CD said -
I received fantastic service from Simon and his team including: unbiased pre-hire advice on the most economical method of storage given my special requirements; rapid provision of additional storage at short notice; exceptionally clean storage containers; accurate and timely billing; convenient key drop-off; and prompt refund at end of hire. The ground infront of the containers on the Ross site is very level which makes unloading via a tail-lift truck very easy. Simon's kind personal service style makes it a pleasure to do business and the very high standard of the storage facilities and ease of access make it incredibly good value for money!
JC said -
Used this facility from mid Feb until mid April. Simon and his team were excellent, providing help when necessary and after paying for a 3rd month and then leaving part way through, we had a refund the very next day! All items stored were retrieved as good as the day they were put into the storage at Ross on Wye.
Wouldn't hesitate to recommend them
PB said -
I used Self Store & More at Ross on Wye to store all our house contents in 2 new steel containers from July last year to March this year when we moved into our permanent address. The storage conditions in the 2 containers were first class; there was no evidence of any deterioration in any of the items stored.
The service provided by Simon Berry-Jones was very professional. If I needed to access either of the containers he helped me open up the container to get what I needed.
I would, without hesitation, recommend Self Store & More to anyone looking for short or long term storage facilities whatever they need to store.
KP said -
I’ve never felt compelled to write a review for a storage company, but this is certainly the exception. From the first enquiry, Simon and the team were friendly and professional and did everything they said they would do. This is really important as it made us feel comfortable enough to store our belongings prior to moving into our new home.
Simon goes above and beyond and when we were struggling in the deep snow (Our intended moving date was the 1st and 2nd March but the Beast from the East, scuppered our plans), Simon even came and rescued my husband and brought him safely home.
Simon knows his stuff and is able to assess very accurately the space required for belongings. The company were faultless throughout.
I fully recommend Monmouth and Ross on Wye Self Storage. They are absolutely fantastic and it was a pleasure doing business with them.